A Message to Our Valued Clients and Members:
We understand the growing concern surrounding coronavirus (COVID-19) across our communities, and our hearts go out to all those who've been impacted. As loyal clients and members of Matters of the Mind, LLC, we value your time and have always taken great pride in the aesthetic of the office along with the cleanliness of facilities used. Your health and safety is our first priority and, like many others, we're taking guidance from the CDC, which recommends regular cleaning as one of the most important preventative measures. We are enforcing extra hand washing, additional sanitation measures such as more frequent sanitizing and deep cleaning to our Location/building.
We kindly ask that you be proactive and reschedule your appointment through your Client Portal or texting 443.854.5586 at least forty-eight (48) hours before if you are under the weather (coughing, sneezing, fever, etc.). We will waive cancellation fees due to exigent illness and reschedule your appointment to a later date once your symptoms subside. Please be advised that your session will be declined and rescheduled for anyone who is experiencing cold/flu-like symptoms.
In the event that there is shutdown - meaning that the US/State calls for a quarantine where individuals will not be able to leave the house - Matters of the Mind will immediately transition to virtual sessions using its ZOOM virtual platform - HIPPA compliant and encrypted. All members who are scheduled will receive a Zoom Invitation sent to there email address on file. Virtual sessions work best in connectivity on tablets/laptops/PC versus smartphones. In order to download ZOOM, please go to zoom.us/download; the app can be downloaded via your Playstore.
If you have any questions please feel free to call/text us at 443-854-5586 or email at firstname.lastname@example.org. We appreciate your support during this crucial time and look forward to your next sessions!
Peace and Blessings, Angela Harper, LCPC, Founder/CEO Cc: Matters of the Mind Administration